The collector’s office has two primary programs.
Customer Service: Responding to taxpayers, mortgage companies,
attorneys, and the general public by telephone and in the office
regarding all accounts and providing general information relating
the Town of Barnstable and taxes. Municipal lien certificates
providing the status of real estate taxes are prepared when property
is sold or refinanced. Certificates of discharge are prepared when
various betterments are paid in full so the betterment lien can be
removed from the deed.
Billing and Collections: Provided for real estate taxes and personal
property taxes semi-annually for 35,000 accounts, motor vehicle and
boat excise, sewer usage, betterments (road, water, sewer, Title V
septic), other miscellaneous receivables, district tax and charges
for real estate and personal property for the five fire districts,
and fees for the new Hyannis Business Improvement District. The Tax
Collector’s office interacts and cooperates with many other Town
departments by checking that applicants are current with taxes. In
the near future it is planned to give certain departments central
access to check the tax status of applicants.